Manolito Sulit

In collaboration with some friends and financed by a successful expat in Michigan, last year I started an outsourcing company in Ibaan, a small and relatively poor town in Batangas. I called it Remote Reliance.

However, we were not able to get it off the ground. Maybe we started with a wrong premise. We thought, or so I thought, that Ibaan had the skills, and all it lacked were opportunities to utilize them.

Remote Reliance was supposed to provide the opportunities. So we opened our doors to train people. A bunch of young people came in, hoping to find a job. But it wasn’t a job we’re offering yet. We were still discovering what they could do, or if they were fit for this.

We didn’t really have the time to know if they were the kind of people we envisioned, who could work independently from home, given their natural intelligence and education. Because soon enough, these young people were gone, before they could even learn what it took to become an outsourcing professional.

It would have been more interesting to them if we had jobs available, and they could get them after the training. But no, we didn’t have jobs yet. We were just introducing them to something new.

From the encounter, one sure thing I noticed was that they lacked the ability to communicate effectively. Indeed, most online jobs just take you to a website to fill in the blanks. But to keep your client, you must know how to express yourself. To get more high-paying jobs, you must keep learning new things aside from data entry stuff.

Days went on and we learned that the skills available in Ibaan right here right now were so limited and unripe for remote work. There were still a lot of things to do to prepare the population for global outsourcing.

Maybe we could start with easier tasks, like data entry stuff. Basically, they must know how to follow instructions, how to type fast and take care of smaller details.

Moreover, they should be trained on efficiency and commitment–commitment to work and learning, essential stuffs that would make you stay long in the business of outsourcing.

Soon we will reopen in the new office at the so-called Ibaan Innovation Center (an offshoot of Remote Reliance idea). We will sit again to discuss the future of Remote Reliance and we should know better as to where and how to start, and to keep this thing going to benefit certain people with the right skills in Ibaan.

Tweet This Post Plurk This Post Buzz This Post Delicious Digg This Post Facebook MySpace Reddit Stumble This Post